Workforce Well-Being Drives Business Success

The well-being of your workforce directly impacts your business’s productivity, efficiency, turnover, and safety. SimpleEAP’s proactive programs empower employees to address personal and work challenges before they become disruptions.

SimpleEAP: 24/7 Licensed Clinician Support for Workplace and Personal Well-Being.

Support for Everyday Issues. Every Day.

We spend about a third of our lives at work. It’s no surprise that personal issues can affect our focus and productivity. SimpleEAP’s holistic approach helps employees manage both work and personal challenges. From anxiety and depression to family and marital issues, grief, stress, and substance abuse, we provide comprehensive support for a healthier, more productive workplace.

Empathy Beyond 9 to 5

SimpleEAP delivers 24/7/365 in the moment support from licensed mental health professionals. Our care advocates:

Hold a master’s or PhD in a mental health discipline

Create a personalized care plan for each participant that begins with a clinical assessment

Provide human-centric support that reduces barriers to care

Have specialized training in cultural competence

Boast a 98% satisfaction rating

Member-Reported Outcomes

Depression

Tool used: PHQ-9

84% of employees with depression recovered after EAP treatment to no longer be at risk.

Productivity

Tool used: SPS-6

Seven out of eight at-risk cases (88%) no longer had a work productivity problem after using the program.

Absenteeism

Tool used: WOS

After EAP, the average time missed from work due to the employee’s presenting concern dropped from 9 to 1.8 hours.

Alcohol Use

Tool used: AUDIT

After EAP treatment, 78% of at-risk employees were no longer at risk for alcohol misuse.

Satisfaction

Tool used: NPS

EAP participants’ average net promoter score is 72.

Sources:

2024 Peer-reviewed study by the International Journal of Scientific Research Publications NPS calculated from BoB data 2023 derived from EAP user surveys.

Respond to Employee Problems Before They Become Workplace Problems

SimpleEAP is designed to address a wide range of issues and problems employees may face in their personal or professional lives and prevent them from escalating into disruptive situations. Our support spans a spectrum of concerns including:

Work-related stress

Mental health challenges

Family and relationships

Grief

Depression and anxiety

Alcohol and substance use

Stress management

Caregiver support

Multiple Ways to Connect

We understand that everyone is unique. That’s why we offer 12 different ways for your employees to access meaningful support.

Digital

Email

Schedule care

Text therapy

Mobile short code

dCBT

Digital group support

Live chat

Mental health navigator

Video counseling and coaching

Other

Integration (referral from other programs)

Dedicated counseling (worksite, virtual or clinic)

Contact

24/7/365 access to licensed mental health counselors

Learn More About SimpleEAP

Want to learn more about how SimpleEAP can work for you?
Fill out our contact form!

Frequently Asked Questions

Find answers to common questions about SimpleTherapy's services on our FAQs page.

SimpleEAP is a comprehensive employee assistance program that provides employees with confidential, 24/7 access to licensed mental health professionals. Our care advocates create personalized care plans for each participant, beginning with a clinical assessment. We provide human-centric support that reduces barriers to care and have specialized training in cultural competence.

Employees may need an EAP for a variety of reasons, including work-related stress, mental health challenges, family and relationship issues, grief, depression and anxiety, alcohol and substance use, stress management, and caregiver support. An EAP can help employees address personal and work challenges before they become disruptions.

When employees call the EAP, they will be connected with a licensed mental health professional who will conduct a clinical assessment and create a personalized care plan. The care advocate will provide human-centric support that reduces barriers to care and has specialized training in cultural competence.

Yes, SimpleEAP is confidential. We take the privacy and security of our participants' information very seriously and adhere to strict confidentiality guidelines. Our care advocates are bound by professional ethics and legal requirements to maintain the confidentiality of all information shared during EAP sessions.

The cost of using the EAP is typically covered by the employer as part of the employee benefits package. Employees can access the EAP at no cost to them, and all services are confidential. Employers may pay a fee to provide the EAP as a benefit to their employees.